De’Longhi Rivelia Automatic Espresso Machine with Grinder & Milk Frother – All-in-One Coffee Maker, Hot & Iced Latte, Cappuccino, Bean Switch System, Burr Grinder, Compact Italian Design, White

I just recieved my new Rivelia. This is my 2nd attempt at Delonghi. Three months ago, I had purchased a Dinamica Plus through Amazon. That machine had to be returned after 1 week because of a defective pump. After 3 months of attempts to get refunded, because it was sold through Amazon by a non-authorized seller, I finally got a refund last week. I then took another chance with Delonghi and ordered the Rivelia. I read good reviews and so I trusted the product. The product was delivered by ASL Distribution. Although I was supposed to sign for this package, it was left on my front porch and the delivery was made at 3:30 in the morning. That's 3:30am!!! No signature required apparently.But on to the problem with the machine:When I started it for the first time, it stopped just before the first rinse and told me to empty the grounds tray in order to proceed. I did that, even though there were no grounds to empty since I just started up the machine. But after reinserting the tray, the message persisted and the machine would not move on to the next step. It displayed that I had to make sure that the side door was closed and that the grounds tray was reinserted. I checked both these things about 100 times, tried removing and reinserting the brew group, etc. Nothing worked. It would not go past this screen. I went on the Delonghi website to see if there was a fix, but they don't even have that listed as a problem, so no help there. I searched the Internet for a fix to this and apparently it is a manufacturing defect with the grounds tray not sitting correctly on some Rivelia machines that causes this. The YouTube solution was to fold up a small piece of paper and place it under the tray before reiserting it into the machine. Trial and error, they say. SInce I purchased a brand new machine, I don't want to have to start modifying it with strange gadget-fixes to get it to work! I will contact Delonghi CS tomorrow (since today is Sunday) and hope that they can send me either a new part or a new machine!My trust and confidence in Delonghi is far from good right now. I really want to like this machine and the Delonghi product line, but problem after problem does not inspire that.

Bought this machine after our daughter shared a few recipes from her machine over Christmas. Being seniors we were a bit worried about setup and use of this machine. We did not have any problems setting up the machine or our user profiles. We are very fussy (coffee snobs actually) about our freshly ground drip coffee flavour that we were used to for 30 years this led to concern about this machine being able to meet our expectations for flavour. Rest assured this machines coffee recipe exceeded our expectations by multiples for flavour from our favourite bean. Also having fun exploring all of other recipes with decaf beans for an afternoon treat. Cappuccinos was all we knew how make. Now we can make an impressive lineup of recipes because of this machine’s capabilities.

Very good machine of you are a coffee lover saves you the trip to starbucks

Fácil de usar nada más al sacarla de la caja, la pantalla táctil y los perfiles funcionan como deberían y son muy intuitivos. A mi parecer un gran acierto que los dos depósitos que trae para grano de café puedan ser intercambiables, de esta manera puedo tener café en grano a mi gusto y café en grano descafeinado como le gusta a mi pareja. Prepara un café y flat white deliciosos!

Good product for coffees lovers with many flavours or options to make!

DeLonghi Rivelia pebble gray The DeLonghi Rivelia works exactly as advertised. This was our first automatic espresso maker so we researched quite awhile. The double bean hopper made the decision for us. There are many coffee settings and you can customize to create your own personal settings. Hard to spend that much on a coffee maker but we have been extremely satisfied, especially after making many coffees during the Christmas gatherings. We purchased the Pebble color and it is a nice medium gray with blue tones. We like the color. This espresso maker is easy to use and clean. We use the 2 bean hoppers for decaf and regular and bought a 2nd frother for plant based milk and whole milk options. Fantastic dense froth! Coffee temp is good and adding hot milk takes the temp up for sure. Definitely happy with our purchase.

Broken machine, poor customer support The machine came to me broken, not because of shipping but what appears to be a manufacturing defect.The Rivelia would not function unless I used a hack I found on YouTube where you wedge some paper under the coffee grounds retainer. This gets rid of a fault warning and the unit then works normally. It does make wonderful drinks.After being persistent I finally got a support person to assist me. We spent about 30-40 minutes on the phone where I sent him videos he requested. After considerable time he came back with a resolution. They would ship me a new unit and had me sending the old unit back. I was told this would take 7-10 days. Not the solution I expected but I agreed to it. Fast forward a couple of days, I get a long email telling me they don’t like the receipt I gave them from Amazon and that they were now reviewing their options.Currently I have a coffee machine that I spent a lot of money on that will not work unless I gerrymander it. I am also dealing with a company that doesn’t seem anxious to support its product. If De’Longhi doesn’t come up with a solution quickly this Rivelia is going back to Amazon. This was a Christmas present that was suppose to be a treat, but has become a burden.I will updated this review of De’ Longhi’s customer services I get more information.

Game Changer for Home Brew Over the years we've slowly evolved from terrible drip coffee to single serve pod coffee to pod-based espresso. Mostly because the footprint of those machines was small and they could be easily purchased/replaced for a couple hundred dollars. And they do a great job of producing a 30 second cup of coffee on the way out the door.But to enjoy a really good cup of coffee in the evening or on weekend mornings, we wanted something better without making trips to the coffee shop. Enter the Rivelia.We've used this machine for about 3 months and couldn't be more pleased. We've always had good experience with De'Longhi kitchen products and the Rivelia is no different. We are still learning about beans and grind settings and all espresso-related fine tuning, but out of the box, the coffee from the Rivelia is spectacular. And I've generally brewed 10 to 12 ounce cups of coffee, so I never thought I would enjoy a one ounce cup of espresso. I was wrong. Just the taste and aroma of freshly ground beans makes all the difference.The Rivelia offers multi user settings and a slew of one touch drink options. You can easily customize the size and strength of any beverage. And I was never a cold coffee person, but the wife is. And the cold brew drinks are really good as well.Is super automatic the way to go? Yes. While I'm sure I would appreciate the taste and refinement of all the various options of a manual espresso machine -- I have no desire to spend the time measuring, grinding, tamping, frothing, cleaning, cleaning, and cleaning. If you're in the camp of wanting a great cup of coffee/espresso that may be just a notch below barista level without all of the work and hassle, then this machine is what you're looking for.The grind setting is easily adjusted based on your bean type and desired courseness. The pucks created by the machine are comparable to what you see from manual machines. The automatic frother works perfectly and the froth is adjusted from creamy to dense with a turn of the dial. You can also keep milk in the container and just put it in the fridge to use again later. Easy. It also comes with two bean hoppers so you can easily switch between coffee types. After much research, I like the bean hopper option versus the machines that just have you pour beans into the top of the machine. Much more user friendly.Cleaning and maintenance was our biggest concern. As previously mentioned, we didn't want to spend half an hour cleaning up after each cup of coffee. Good news is, we don't. The machine virtually cleans itself. It runs a warming and rinse cycle when the machine is turned on and it runs a rinse cycle when the machine is turned off. It also quickly rinses the milk frother before removing for storage. And when the frother needs to be cleaned, just put all of the parts in the dishwasher. The machine alerts when the coffee grounds tray needs to be emptied. Just dump in the trash (or compost), rinse off and you're ready to go again. About once a month the infuser needs to be cleaned, which takes about 30 seconds to run under warm water and then let dry.As an aside, we had a small issue with one of the machine attachments. We contacted De'Longhi customer service and they resolved it for us immediately.I'm sure other super automatic machines are great and there are pros and cons to each, but we are very happy with Rivelia and would absolutely buy this machine again. Highly recommended.

De'Longi Rivelia Thoroughly impressed with the Revelia Espresso Machine. It's easy to use and clean. You set up, up to 4 profiles and adjust the strength and sized of each coffee based on personal preference. Having the ability to use several hoppers for different types of coffee was the selling point for me. My wife uses decaf and I use regular and decaf dark roast. The coffee comes out hot with lots of creme. The grinder is a little loud but you get use to it. Compared to other machines of this caliber it was well worth the money. The easy to read display reminds you to clean the used grinds and to clean the milk container. I would recommend this to any coffee aficionado.